Practice News

Our email ordering process for repeat prescriptions has been running since August 2005, and has been well received by its users over this time.  In response to patient feedback, we have introduced some changes which will both improve the way we handle your requests, and also improve security.  We have also changed the email address back to its original howdenmedical.co.uk address.

The main difference you will notice is the receipt of a confirmation message when you send an email.  We have also changed the way the messages are subsequently handled which will reduce the number of unsuccessful emails.  Unfortunately, the commonest reason for a blocked message remains virus contamination from it's owner's PC.

Changes to our Duty Doctor System

We have made some changes to our Duty Doctor system at the practice recently.  The Duty Doctor will now be offering more appointments every day for urgent medical problems.  Previously this doctor was also involved with a lot of telephone advice for patients, but this type of service will now be passed to patients' usual GPs on a daily basis.

We ask that patients respect the role of our Duty Doctor, and only use these appointments for genuinely urgent medical conditions.

Car parking problems

We share parking facilities with St John's Hospital, and as a result there is a high demand for places within the car park.  This can often cause delays for patients arriving at the Howden Health Centre for appointments, especially at the peak times (10-12am and 2-4pm).  We recommend that if you plan to travel by car, leave plenty of time to find a place before your appointment time.  It can sometimes take up to 20 minutes to find a free space!

Website mailing list

If you would like to be notified of any updates to our website, please send your email address to webmaster@howdenmedical.co.uk and we will add you to our mailing list.