Howden is currently restricting access for the safety of all patients and staff.

The practice remains open for all essential primary care problems, but on the advice of Health Protection Scotland we have put in place a process whereby everyone is screened by telephone prior to being seen.

This means we will conduct all consultations with healthcare professionals by telephone or video link as much as possible. This is to reduce the possible exposure of patients and staff to COVID-19 which is circulating in the community.

All patients will still have access to the care they require. Less urgent telephone or video appointments will be available to book up to 1 week in advance. Any urgent care needs will be passed to our duty team of clinicians for further assessment and action.

If a face-to-face assessment is considered essential by a healthcare professional, we will arrange this at a time and place where it is safe to do so.

To allow the Howden team to focus on essential primary care problems, we will suspend routine healthcare activities until further notice. Routine reviews, screening tests, administrative activities, etc, will be postponed until a later date.

Prescriptions will be sent to your nominated local pharmacy where possible, and medical certificates will be posted out to you. These measures will avoid the need for you to use the reception area in the health centre.

We appreciate your patience and understanding at this time.